- Q1: How long will it take to receive my order? A: Orders are typically processed within 1-3 business days. Shipping times vary by location but generally take 7-15 business days. You will receive a tracking number via email once your order has shipped.
- Q2: Do you ship worldwide? A: Yes, we offer international shipping to most countries. Shipping costs and delivery times will be calculated at checkout based on your destination.
- Q3: What payment methods do you accept? A: We accept all major credit cards (Visa, Mastercard, American Express) and other secure payment methods as displayed at checkout.
- Q4: Can I return or exchange my item? A: Absolutely. We offer a 30-day return policy. If you are not satisfied with your purchase, please contact us at support@worthfivestars.com within 30 days of delivery to initiate a return. Items must be in their original condition.
- Q5: How can I track my package? A: Once your order is shipped, you will receive an email with a tracking link. You can also track your package directly on our website using your order number and email address.
- Q6: What should I do if I receive a damaged item? A: Please inspect your order upon reception and contact us immediately if the item is defective or damaged. We will evaluate the issue and make it right.
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